Wrong source selected when turning on Sky Puck

[Jami3UK]

Hello everyone,

I have an issue where when I turn the Sky Puck on, it turns my TV on fine but it selects a different HDMI source, so for me it's the source the Xbox is connected to. So I have to manually select the source on another controller to get Sky on screen.

This doesn't happen all the time though. It's only when it's been turned off for a while. Say, overnight for example. It's strange.

Does anyone have an idea of what could be causing this?

Many thanks,

Jamie

[Chrisee]

@Jami3UK the selection of input is down to a system called HDMI CEC which is an incomplete standard so you can get different things happening when you mix different manufacturers kit. The Sky puck will send a handshake message to the TV when you take it out of standby which turns the TV on and switches it to the correct HDMI but as part of the TVs start-up process it checks the other devices connected and the x-box's response is switching the input.

Fixing it is another matter but you can try strating the TV with a  long press of the Sky remote's power button followed by pressing the Home button to wake the puck.  That way the TV will do itts start up routine and then the puck wakes and sends its handshake.

[Jami3UK]

Thanks @Chrisee. Could this then be down to the way the Xbox is in standby and not actually 'off' (even though in the source menu the Xbox is regarded as being turned off). Technically it shouldn't switch to that source. 

Also, when I turn the TV on it goes to the TV's homepage for a good 20 seconds before switching to the Sky puck.

I feel like the signals for each device are getting confused?

Jamie

[Chrisee · Accepted solution]

@Jami3UK you are right the TV is getting confused. You can speed up the start of the puck by selecting it to remain networked in standby but it will take 10 to 15 seconds. 

I occasionally have the same issue with a Firestick but I have programmed the Harmony remote I use to control,my main system to power  on the TV before the puck which works for me. Devices like xBox can be brought out of standby by HDMI control. 

None of these things should happen but unfortunately they do.