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This discussion topic has been answered Discussion topic: Wrong footage used in tennis catch up videos

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This message was authored by: JanAP

Wrong footage used in tennis catch up videos

I am very frustrated with the tennis coverage. When I go to watch a replay of a match and select the one I want, it is the wrong footage. Four matches were all showing the same footage, none of them labelled correctly. How can I get in touch with the right people to correct this?


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This message was authored by: mikealanr Answer

Re: Wrong footage used in tennis catch up videos

Posted by a Superuser, not a Sky employee. Find out more

Hi @JanAP 

 

You need to speak to viewer relations. See programming complaints here: https://www.sky.com/help/articles/how-to-make-a-complaint

 

Or you can email viewerR@sky.uk.

 

MikeAlanR

 

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr Answer

Re: Wrong footage used in tennis catch up videos

Posted by a Superuser, not a Sky employee. Find out more

Hi @JanAP 

 

You need to speak to viewer relations. See programming complaints here: https://www.sky.com/help/articles/how-to-make-a-complaint

 

Or you can email viewerR@sky.uk.

 

MikeAlanR

 

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: JanAP

Re: Wrong footage used in tennis catch up videos

Hi@MikeAlanR

Thank you for your response, I will try that.

JanAP

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