This discussion topic has been answered Discussion topic: Ad skipping on Channel 4
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Message posted on 17 Mar 2024 08:21 PM
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When watching a programme on Channel 4 via Sky Stream, I skip through the ads. When I do, the subtitles stop working and I have to reset them every time I fast forward. The programme will sometimes freeze repeatedly when I do this and so I find the way to remedy it is to stop and restart the programme hoping it will resume at the same place.
This is very annoying because there are a lot of ad breaks. Has anyone else had the same or similar issues.
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Message posted on 17 Mar 2024 08:31 PM
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@Carole66 wrote:When watching a programme on Channel 4 via Sky Stream, I skip through the ads. When I do, the subtitles stop working and I have to reset them every time I fast forward. The programme will sometimes freeze repeatedly when I do this and so I find the way to remedy it is to stop and restart the programme hoping it will resume at the same place.
This is very annoying because there are a lot of ad breaks. Has anyone else had the same or similar issues.
Yup it's a bug with Channel 4's app.
the workaround to the subtitle problem is to fast forward but leave a second or two of the ads to play and then it won't turn off the subtitles.
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Message posted on 17 Mar 2024 08:31 PM
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@Carole66 wrote:When watching a programme on Channel 4 via Sky Stream, I skip through the ads. When I do, the subtitles stop working and I have to reset them every time I fast forward. The programme will sometimes freeze repeatedly when I do this and so I find the way to remedy it is to stop and restart the programme hoping it will resume at the same place.
This is very annoying because there are a lot of ad breaks. Has anyone else had the same or similar issues.
Yup it's a bug with Channel 4's app.
the workaround to the subtitle problem is to fast forward but leave a second or two of the ads to play and then it won't turn off the subtitles.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Message posted on 17 Mar 2024 08:33 PM
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Re: Ad skipping on Channel 4
Thank you, I will give that a try 😀
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