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This discussion topic has been answered Discussion topic: Will Sky Puck work on a non-smart tv?

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Message posted on ‎27 Aug 2025 06:43 PM

Will Sky Puck work on a non-smart tv?

Would like to get a 2nd puck to connect to a tv in another room - but it's not a smart tv. Will the puck work?

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Message posted on ‎28 Aug 2025 05:58 PM - last edited: ‎28 Aug 2025 06:03 PM

Re: Can I add another Sky Stream Puck without a Whole Home subscription?

Posted by a Superuser, not a Sky employee. Find out more

@Molie16  Your latest post has been merged to your previous thread as the reply you posted makes no sense on it's own, you also didn't need to create a seperate thread for the follow-up question.

 

If you have 2 or more pucks you need the whole home subscription, without it the additional puck(s) will not work.  The Whole home sub covers for up to 3 Glass TV's & 6 pucks under the one account

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Message posted on ‎27 Aug 2025 06:43 PM

Re: Will Sky Puck work on a non-smart tv?

Yes it will.

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Message posted on ‎28 Aug 2025 05:55 PM

Can I add another Sky Stream Puck without a Whole Home subscription?

I would like to use an additional Puck with a non-smart TV in another room to make it smart.

I've tried it and it works. Thanks for your help with that.

But I don't need or want a subscription to Whole Home. 

Is this do-able? I've been online for ages with someone trying to sell me the subscription.

There's a big difference between a one-off £39.99 and a £96 per year subscription!

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This message was authored by: GD1 Answer

Message posted on ‎28 Aug 2025 05:58 PM - last edited: ‎28 Aug 2025 06:03 PM

Re: Can I add another Sky Stream Puck without a Whole Home subscription?

Posted by a Superuser, not a Sky employee. Find out more

@Molie16  Your latest post has been merged to your previous thread as the reply you posted makes no sense on it's own, you also didn't need to create a seperate thread for the follow-up question.

 

If you have 2 or more pucks you need the whole home subscription, without it the additional puck(s) will not work.  The Whole home sub covers for up to 3 Glass TV's & 6 pucks under the one account

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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