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This discussion topic has been answered Discussion topic: WiFi vs Ethernet

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This message was authored by: Super+Anthony

Re: WiFi vs Ethernet

@Floydianslip Using one from my provider

(Please Note: I am Neurodivergent )
This message was authored by: Floydianslip

Re: WiFi vs Ethernet

@Super+Anthony 

Worth considering investing in your own router, I gave up on ISP provided routers three years ago and haven't looked back. My WiFi is very stable and my router (Asus AX6000) covers the entire house , connecting 4 pucks,without the need for mesh systems or boosters. 

 

Worth trying imho.

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Re: WiFi vs Ethernet

My router is fine though. I have 500 daily at present. The question was really whether I should change from the Ethernet to using the WiFi, but thank you though

(Please Note: I am Neurodivergent )
This message was authored by: Jporch316

Re: WiFi vs Ethernet

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony wrote:

My router is fine though. I have 500 daily at present. The question was really whether I should change from the Ethernet to using the WiFi, but thank you though


Have you tried it yet ?

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
This message was authored by: Exiled-in-HH

Re: WiFi vs Ethernet

If your WiFi connection is robust and without issues, and an Ethernet cable is  inconvenient, use WiFi😉

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This message was authored by: Jporch316

Re: WiFi vs Ethernet

Posted by a Superuser, not a Sky employee. Find out more

@Exiled-in-HH wrote:

If your WiFi connection is robust and without issues, and an Ethernet cable is  inconvenient , use WiFi😉


Yes! The less cables and clutter the better for me ....

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
This message was authored by: Floydianslip

Re: WiFi vs Ethernet

@Super+Anthony 

It isn't about the speed your router is capable of, it's about the range of the WiFi signal your router is capable of.

This message was authored by: Exiled-in-HH

Re: WiFi vs Ethernet

.... and that depends on the construction of the property😉

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This message was authored by: Super+Anthony

Re: WiFi vs Ethernet

Thank you for all your help

(Please Note: I am Neurodivergent )
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This message was authored by: Super+Anthony

Re: WiFi vs Ethernet

Will stick to my Ethernet. No need to change. I have a top of the range router and it's also next to my TV and puck 

(Please Note: I am Neurodivergent )
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Re: WiFi vs Ethernet

Still having issues that the puck freezes on either the TV menu, the channel or anywhere else. My speeds are fine. 90 via Ethernet and 500 via WiFi. I have also spoken to my broadband provider and they have said everything is fine with the tests.. There must be a software issue that is needed. Also it's not just me that it's happening to and I know some of my friends have same issue and people on here


Also my router is next to the puck and both are next to the TV

 

I love the stream system and hopefully the tech team can do an update. Sky have been very helpful on the phone

(Please Note: I am Neurodivergent )
This message was authored by: Nigelb1972

Re: WiFi vs Ethernet

Have you ran a speed test via the Netflix app? Because those speeds you're quoting are not to the Puck because it's technically impossible for the Puck to have a 500mbps WiFi connection as it's only a 100mbps network adapter... 

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Re: WiFi vs Ethernet

Yes I have, that's why I included them. Thank you though. On the WiFi it's come up with 497 speed. 

(Please Note: I am Neurodivergent )
This message was authored by: MarkGoldsmith

Re: WiFi vs Ethernet

Posted by a Superuser, not a Sky employee. Find out more

@Nigelb1972 wrote:

Have you ran a speed test via the Netflix app? Because those speeds you're quoting are not to the Puck because it's technically impossible for the Puck to have a 500mbps WiFi connection as it's only a 100mbps network adapter... 


Thats the ethernet port that is capped at 100 mbps. Although the Glass/Puck won't use anything even close to 100 mbps so its possible to have a 500 mbps connection via WIFI from the puck but it will only use less than 10% of that available bandwidth.

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This message was authored by: Super+Anthony

Re: WiFi vs Ethernet

@MarkGoldsmith Indeed, was about to write the same, but helpful as always 

(Please Note: I am Neurodivergent )
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