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Discussion topic: Need a new sky stream box

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This message was authored by Aecus This message was authored by: Aecus

Need a new sky stream box

I was not supplied with the extra box I need 

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Need a new sky stream box


@Aecus wrote:

I was not supplied with the extra box I need 


Did you order an extra Stream puck? Give Sky a ring and they will assist. 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Need a new sky stream box

Posted by a Superuser, not a Sky employee. Find out more

@Aecus wrote:

I was not supplied with the extra box I need 


@Aecus You would have got an order confirmation email confirming what devices you had signed up to and what was being delivered.

 

If what was delivered doesn't match the details of the order confirmation i'd suggest giving Sky a call.

 

As a note if want multiple Sky Streaming devices, you cannot just add the WholeHome pack to your account, you also need to order the additional Sky Stream pucks. If you need to order additional Stream Sky pucks your should be able to do this online via your MySky account.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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