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Discussion topic: Why was i charged more than £15 advertised for sky stream?

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Avatar for Charlii2568
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This message was authored by: Charlii2568

Message posted on ‎01 Oct 2025 06:22 PM

Why was i charged more than £15 advertised for sky stream?

This was advertised for £15 but I was charged £22

 

Can anyone explain please 

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Avatar for Fothergill1
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This message was authored by: Fothergill1

Message posted on ‎01 Oct 2025 06:44 PM

Re: Why was i charged more than £15 advertised for sky stream?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Charlii2568 and welcome to the forum.  This is a customer forum so we have no details of your account or billing. You will need to call Sky to get a definitive answer.

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This message was authored by: BenJoBanjo

Message posted on ‎01 Oct 2025 07:38 PM

Re: Why was i charged more than £15 advertised for sky stream?

@Charlii2568 wrote:

This was advertised for £15 but I was charged £22

 

Can anyone explain please 

You probably saw advertising for Sky Essential TV but subscribed to Sky Ultimate TV. 

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