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Message posted on ‎27 Jul 2025 09:28 PM

Whole Home package

I've just registered for Whole Home package and ordered a second puck for my bedroom TV. I'd like to view Sky Stream in my kitchen as well. Do I have to get a puck for each TV? Thank you.
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Avatar for mikealanr
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This message was authored by: mikealanr Answer

Message posted on ‎27 Jul 2025 09:31 PM

Re: Whole Home package

Posted by a Superuser, not a Sky employee. Find out more

Hi @CeliaA 

 

Yes. You can have up to six pucks on your account. The whole home fee covers you for all of these, but you will need to pay the £39.99 for each puck you order. Remember they are also loaned to you and need returning if you cancel whole home or leave Sky.

 

See:

https://www.sky.com/help/articles/your-devices-sky-glass

And

https://www.sky.com/help/sky-tv/sky-tv-stream/sky-stream-faqs/articles/sky-stream-faqs

 

(Under watching sky around the home).

 

MikeAlanR

 

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr Answer

Message posted on ‎27 Jul 2025 09:31 PM

Re: Whole Home package

Posted by a Superuser, not a Sky employee. Find out more

Hi @CeliaA 

 

Yes. You can have up to six pucks on your account. The whole home fee covers you for all of these, but you will need to pay the £39.99 for each puck you order. Remember they are also loaned to you and need returning if you cancel whole home or leave Sky.

 

See:

https://www.sky.com/help/articles/your-devices-sky-glass

And

https://www.sky.com/help/sky-tv/sky-tv-stream/sky-stream-faqs/articles/sky-stream-faqs

 

(Under watching sky around the home).

 

MikeAlanR

 

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: GD1

Message posted on ‎27 Jul 2025 09:32 PM

Re: Whole Home package

Posted by a Superuser, not a Sky employee. Find out more
@CeliaA wrote:
I've just registered for Whole Home package and ordered a second puck for my bedroom TV. I'd like to view Sky Stream in my kitchen as well. Do I have to get a puck for each TV? Thank you.

Yes, however the Whole Home sub covers up to 3 Glass TV's & 6 Pucks under the one account.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: CeliaA

Message posted on ‎28 Jul 2025 07:30 AM

Re: Whole Home package

Thank you Mark. I appreciate your help. 

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Message posted on ‎28 Jul 2025 07:32 AM

Re: Whole Home package

Oops, sorry. I meant Mike 🤦🏻. Thank you.

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Message posted on ‎28 Jul 2025 07:34 AM

Re: Whole Home package

Thank you GD1. I appreciate your help. 

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