No RTE1 on Sky Ultimate

[MarkC6]

Hi all, 

I already pay for Sky Ultimate on the Sky Stream Box and 500Mbps Fibre Internet but the point of this discussion is the fact I can watch RTE1 on TV but unable to watch it on SkyGo or when logged into a computer etc... It just says I need to upgrade my subscribtion? Any ideas why this is? 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147