Hi @Stevendowns
You will need to provide more information. We are fellow customers not Sky so know nothing about you and your setup.
What's not connecting? The remote? WiFi? Is this a new install or has it been working previously?
The community will do it's best to assist but we need something to go off!
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
