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Discussion topic: Where is my sky stream box?

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This message was authored by: Graham66

Message posted on ‎20 Feb 2024 12:26 PM

Where is my sky stream box?

I ordered sky stream before 2pm yesterday.  Will I get it today?

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This message was authored by: GD1

Message posted on ‎20 Feb 2024 12:30 PM - last edited: ‎20 Feb 2024 12:45 PM

Re: Where is my sky stream box?

Posted by a Superuser, not a Sky employee. Find out more

@Graham66  You're only asking other customers, who have no access to your account or order.  Have you checked your order tracker?  https://www.sky.com/ordertracking

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Exiled-in-HH

Message posted on ‎20 Feb 2024 12:43 PM - last edited: ‎20 Feb 2024 12:45 PM

Re: Where is my sky stream box?

Community guidance information...

 

https://helpforum.sky.com/t5/About-Sky-Community/ct-p/Members

 

Check order tracking on your Sky account😉

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This message was authored by: MarkGoldsmith

Message posted on ‎20 Feb 2024 12:45 PM

Re: Where is my sky stream box?

Posted by a Superuser, not a Sky employee. Find out more

If it was being delivered today you would have received delivery information via email or text from the courier saying that they are planning to deliver it and a time window to expect delivery.

 

If you haven't received any sort of delivery notification then it won't be schedule delivery. Normally when the courier receives the package they will also provide you with their own tracking link where you can track the delivery status.

Sky Stream, Sky Glass Air and Sky Broadband customer

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