03 Sep 2024 06:36 PM
Hi I might of sold my sky stream puck on eBay after I upgraded to sky glass they now want the puck back but that's not happening what's the charge
03 Sep 2024 06:44 PM - last edited: 03 Sep 2024 06:45 PM
Posted by a Superuser, not a Sky employee. Find out more@Lennonhorbs The charges for non return are listed here https://www.sky.com/help/articles/charges-for-not-returning-sky-stream-puck
Good to know: Paying a non-return charge doesn’t buy the equipment, it’s just a cost for not returning. It will still be owned by Sky and the will still want you to return it.
03 Sep 2024 08:25 PM
How can it be that you MIGHT HAVE sold it ?
Either you did or didn't.
All pucks supplied after mid February 2023 are loaned to the account holder and need to be returned when the contract ends.