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Discussion topic: What is the cooling off period for sky stream

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This message was authored by LynneW10 This message was authored by: LynneW10

What is the cooling off period for sky stream

I have recently joined Sky Stream but have set anything up yet as I have changed my mind. Is there a cooling off period and how do I go about cancelling and sending the equipment back? 


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This message was authored by Mister_Dalek This message was authored by: Mister_Dalek Answer

Re: What is the cooling off period for sky stream


@LynneW10 wrote:

I have recently joined Sky Stream but have set anything up yet as I have changed my mind. Is there a cooling off period and how do I go about cancelling and sending the equipment back? 


You have 31 days from activation to return Sky Stream. Just give Sky a ring and they'll process everything and send you free post returns packaging. 

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This message was authored by Mister_Dalek This message was authored by: Mister_Dalek Answer

Re: What is the cooling off period for sky stream


@LynneW10 wrote:

I have recently joined Sky Stream but have set anything up yet as I have changed my mind. Is there a cooling off period and how do I go about cancelling and sending the equipment back? 


You have 31 days from activation to return Sky Stream. Just give Sky a ring and they'll process everything and send you free post returns packaging. 

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