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Discussion topic: Watching ITV on Sky Stream

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This message was authored by mikeyorkie10 This message was authored by: mikeyorkie10

Watching ITV on Sky Stream

I'm a new switcherto Stream (with whole house) from Q.  Are ITV programs all only available via ITV X?  Does the continue watching work on ITV X?   I added an ITV program to my playlist but had to go out and missed it - it doesn't seem to be available to me on the same day - do I have to wait until tomorrow to watch today's program?  Not sure I've made the right decision to switch!


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Watching ITV on Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@mikeyorkie10 So ITV X is always a bit of a pain. Yes the shows are only available on ITV X as a catch up service, but there seems to be no common time period that it takes for a show to be available on ITV X post broadcast unfortuantely. I've noticed sometimes a show is available immediately. other times its an hour or 2 and in some situations it can be the next day.

 

Another thing to note with ITV X is that its quite common for them to mistag shows with the metadata that the playlist functionality uses. This means that if you open the ITV X app you may see the next episode of the show available, but it may not show up on your playlist and the continue watching rail on your Sky Home screen, until ITV had added/corrected the metadata associated with that episode.

 

You will find that the watch from start functionality is also a bit flaky, again as a result of ITV X, with it being available intermittently. This particular thing has been been noticed by Virgin Stream customers which points to it being an ITV thing.

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