@Jay1210 wrote:
Just set up new puck. Loaded fine. Then iturned it off and when I turned it back on get home page but when I try to access a programme, I get a message 'waiting to load programmes' or technical issue.
wifi connection all okay
Run a network check from the get help menu on the puck's Netflix app. This will give you an idea of the broadband speed actually being received by the device, not what an app tells you.
Also make sure network standby is turned on in the settings.
