Voucher confirmation not received after opening account

[Kym5]

During the phonecall to discuss offers and packages, I was promised a voucher to spend in a number of different outlets if I added something extra, which I agreed to. I signed up early March and I've not heard anything further regarding a voucher. No email with how to claim it. What the voucher company is called. Nothing. Anyone have any ideas?

[Dazzasky]

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@Kym5 wrote:

During the phonecall to discuss offers and packages, I was promised a voucher to spend in a number of different outlets if I added something extra, which I agreed to. I signed up early March and I've not heard anything further regarding a voucher. No email with how to claim it. What the voucher company is called. Nothing. Anyone have any ideas?

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Hi @Kym5 This is something the forum would be unable to help with. You will need to contact Sky directly so they can look into it for you. 

[peter-marlow+1966]

We are all fellow customers on here like yourself so you need  to contact  sky   about your  voucher  issue 

[Kym5]

Thanks both. I chatted with 'The Bot' who suggested here to see if anyone else had experienced the same thing. I'll give them a call though. Thank you 🙂

[mikealanr]

Hi @Kym5 

Sky don't automatically send you the reward. You have to claim it. See the information here: https://www.sky.com/help/articles/how-to-claim-your-reward

MikeAlanR