Upgrade to Sky ultimate

[RoryIsh]

Hi there 

can anyone advise how to upgrade to Sky ultimate from Sky essentials ? 
The app or website won't let me and I have a Sky Puck 

[Angel_Aka]

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@RoryIsh wrote:

Hi there 

can anyone advise how to upgrade to Sky ultimate from Sky essentials ? 
The app or website won't let me and I have a Sky Puck 

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If you can't do it on the website you'll need to give Sky a call.