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Discussion topic: Unable to change resolution

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This message was authored by Goughy7 This message was authored by: Goughy7

Unable to change resolution

I fell asleep and woke up to notice my text was a little more pixelated, after checking it changed the resolution over night to 576p, I've attempted to try and change the resolution but the max I can change to is 1080p, whenever I select 4k it freezes and just goes to the main page without changing the resolution

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Unable to change resolution

Posted by a Superuser, not a Sky employee. Find out more

@Goughy7 wrote:

I fell asleep and woke up to notice my text was a little more pixelated, after checking it changed the resolution over night to 576p, I've attempted to try and change the resolution but the max I can change to is 1080p, whenever I select 4k it freezes and just goes to the main page without changing the resolution


Hi 

 

try pulling the plug for a few minutes then pop it back in .... once loaded up it should return to the correct resolution 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
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