Hi @Margaretbarham
Not a lot of information to go off there. Is there an error message? Can you sign in on other devices? Have you set up an account as per Sky's guide?
https://www.sky.com/help/articles/discovery-plus
If you provide more information the community will do it's best to assist, but please remember we are not Sky customer services, we are fellow subscribers and have no information about your set up unless you tell us!
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
