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Discussion topic: Trying to buy sky stream without sky glass

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This message was authored by queensgatekent This message was authored by: queensgatekent

Trying to buy sky stream without sky glass

I'm trying to transfer to sky stream from sky Q.

You don't seem to be able to do this online?

They keep trying to sell me sky glass which I don't want 


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This message was authored by Skull+Treaty This message was authored by: Skull+Treaty Answer

Re: Trying to buy sky stream without sky glass

Posted by a Superuser, not a Sky employee. Find out more

@queensgatekent wrote:

I'm trying to transfer to sky stream from sky Q.

You don't seem to be able to do this online?

They keep trying to sell me sky glass which I don't want 


@queensgatekent 

I made the move from Q to Stream earlier in the year, need to do so via 'phone. I don't recall anyone trying to sell me Glass - if they did try, they weren't successful. 

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"Sometimes, the only choices you have are bad ones, but you still have to choose"

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Trying to buy sky stream without sky glass

Posted by a Superuser, not a Sky employee. Find out more

@queensgatekent wrote:

 

You don't seem to be able to do this online?

 


That's correct: it appears Q users have to phone.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Skull+Treaty This message was authored by: Skull+Treaty Answer

Re: Trying to buy sky stream without sky glass

Posted by a Superuser, not a Sky employee. Find out more

@queensgatekent wrote:

I'm trying to transfer to sky stream from sky Q.

You don't seem to be able to do this online?

They keep trying to sell me sky glass which I don't want 


@queensgatekent 

I made the move from Q to Stream earlier in the year, need to do so via 'phone. I don't recall anyone trying to sell me Glass - if they did try, they weren't successful. 

* * * * * * * * * * * * * * * * * *
"Sometimes, the only choices you have are bad ones, but you still have to choose"
queensgatekent
Topic Author
This message was authored by queensgatekent This message was authored by: queensgatekent

Re: Trying to buy sky stream without sky glass

Thanks for that. I'm trying to book the changeover whilst in Spain on Black Friday deal.

They don't seem to be able to do it on line? Don't want to phone as I'm in Spain until 10th.

Are you happy with the switch?

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Trying to buy sky stream without sky glass

Posted by a Superuser, not a Sky employee. Find out more

@queensgatekent wrote:

Thanks for that. I'm trying to book the changeover whilst in Spain on Black Friday deal.

They don't seem to be able to do it on line? Don't want to phone as I'm in Spain until 10th.

Are you happy with the switch?


You should check the T&Cs of the deal you are looking at as it's highly likely it may be for new customers only and therefore won't apply to customers switching over to Stream from Sky + or Q.

Sky Stream and Sky Broadband customer

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This message was authored by Skull+Treaty This message was authored by: Skull+Treaty

Re: Trying to buy sky stream without sky glass

Posted by a Superuser, not a Sky employee. Find out more

@queensgatekent wrote:

Thanks for that. I'm trying to book the changeover whilst in Spain on Black Friday deal.

They don't seem to be able to do it on line? Don't want to phone as I'm in Spain until 10th.

Are you happy with the switch?


@queensgatekent 

Our switch was more of necessity rather than choice; our preference would have been to stick with Sky Q for the time being.

For us, Stream is not without it's problems and any that we have experienced haven't caused me to throw it out the window.

 

You'll read posts from many users that hate it and many that haven't had any real issues at all - then of course all those other users that don't come to a forum to comment, negative or otherwise.

It's not faultless; streaming does seem to be the future for live TV though.

* * * * * * * * * * * * * * * * * *
"Sometimes, the only choices you have are bad ones, but you still have to choose"
queensgatekent
Topic Author
This message was authored by queensgatekent This message was authored by: queensgatekent

Re: Trying to buy sky stream without sky glass

Thank you for your help, appreciated. 

 

Most likely stick with Q

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