03 Dec 2024 10:40 AM
I'm trying to transfer to sky stream from sky Q.
You don't seem to be able to do this online?
They keep trying to sell me sky glass which I don't want
03 Dec 2024 12:33 PM
Posted by a Superuser, not a Sky employee. Find out more
@queensgatekent wrote:I'm trying to transfer to sky stream from sky Q.
You don't seem to be able to do this online?
They keep trying to sell me sky glass which I don't want
I made the move from Q to Stream earlier in the year, need to do so via 'phone. I don't recall anyone trying to sell me Glass - if they did try, they weren't successful.
03 Dec 2024 10:49 AM
Posted by a Superuser, not a Sky employee. Find out more
@queensgatekent wrote:
You don't seem to be able to do this online?
That's correct: it appears Q users have to phone.
03 Dec 2024 12:33 PM
Posted by a Superuser, not a Sky employee. Find out more
@queensgatekent wrote:I'm trying to transfer to sky stream from sky Q.
You don't seem to be able to do this online?
They keep trying to sell me sky glass which I don't want
I made the move from Q to Stream earlier in the year, need to do so via 'phone. I don't recall anyone trying to sell me Glass - if they did try, they weren't successful.
03 Dec 2024 01:16 PM
Thanks for that. I'm trying to book the changeover whilst in Spain on Black Friday deal.
They don't seem to be able to do it on line? Don't want to phone as I'm in Spain until 10th.
Are you happy with the switch?
03 Dec 2024 01:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@queensgatekent wrote:Thanks for that. I'm trying to book the changeover whilst in Spain on Black Friday deal.
They don't seem to be able to do it on line? Don't want to phone as I'm in Spain until 10th.
Are you happy with the switch?
You should check the T&Cs of the deal you are looking at as it's highly likely it may be for new customers only and therefore won't apply to customers switching over to Stream from Sky + or Q.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
03 Dec 2024 01:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@queensgatekent wrote:Thanks for that. I'm trying to book the changeover whilst in Spain on Black Friday deal.
They don't seem to be able to do it on line? Don't want to phone as I'm in Spain until 10th.
Are you happy with the switch?
Our switch was more of necessity rather than choice; our preference would have been to stick with Sky Q for the time being.
For us, Stream is not without it's problems and any that we have experienced haven't caused me to throw it out the window.
You'll read posts from many users that hate it and many that haven't had any real issues at all - then of course all those other users that don't come to a forum to comment, negative or otherwise.
It's not faultless; streaming does seem to be the future for live TV though.
03 Dec 2024 02:25 PM
Thank you for your help, appreciated.
Most likely stick with Q