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Discussion topic: The colours on start up sky puck

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This message was authored by Jonathanphillip This message was authored by: Jonathanphillip

The colours on start up sky puck

Every time I switch it on the colours never seem to go away after switching it on seeing the line of colours at the start then it does go to homepage 


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Jonathanphillip
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This message was authored by Jonathanphillip This message was authored by: Jonathanphillip Answer

Re: The colours on start up sky puck

It seems fine now just takes a lot longer to warm up or start up when switching it on just came on instantly 

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This message was authored by Mark39 This message was authored by: Mark39

Re: The colours on start up sky puck

Posted by a Superuser, not a Sky employee. Find out more

I'm not sure what your question is. It's normal to see a coloured line when you first switch on, which quickly expands to fill the screen with the home page.

Jonathanphillip
Topic Author
This message was authored by Jonathanphillip This message was authored by: Jonathanphillip

Re: The colours on start up sky puck

Yes I know that but it doesn't seem to go the colours stays on there for quite a time then it goes to homepage in other words it's stuck on there and doesn't go off 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: The colours on start up sky puck

Posted by a Superuser, not a Sky employee. Find out more

@Jonathanphillip wrote:

Yes I know that but it doesn't seem to go the colours stays on there for quite a time then it goes to homepage in other words it's stuck on there and doesn't go off 


Can you upload a photo of the issue? i think will help in understanding exactly what you are seeing.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: The colours on start up sky puck

@Jonathanphillip  What model of TV do you have?

Exiled in HH
Jonathanphillip
Topic Author
This message was authored by Jonathanphillip This message was authored by: Jonathanphillip

Re: The colours on start up sky puck

sharp  ìt seems to stay on there  for quite long time then goes off the different colours when you switch on the sky puck 

Jonathanphillip
Topic Author
This message was authored by Jonathanphillip This message was authored by: Jonathanphillip Answer

Re: The colours on start up sky puck

It seems fine now just takes a lot longer to warm up or start up when switching it on just came on instantly 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: The colours on start up sky puck

@Jonathanphillip  what model sharpe TV ... how old is it?

Exiled in HH
Jonathanphillip
Topic Author
This message was authored by Jonathanphillip This message was authored by: Jonathanphillip

Re: The colours on start up sky puck

Don't know that to be honest it's a sharp lcd colour tv @Exiled-in-HH 

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