11 Sep 2024 12:19 PM
Every time I switch it on the colours never seem to go away after switching it on seeing the line of colours at the start then it does go to homepage
12 Sep 2024 11:15 AM
It seems fine now just takes a lot longer to warm up or start up when switching it on just came on instantly
11 Sep 2024 01:18 PM
Posted by a Superuser, not a Sky employee. Find out moreI'm not sure what your question is. It's normal to see a coloured line when you first switch on, which quickly expands to fill the screen with the home page.
11 Sep 2024 01:50 PM
Yes I know that but it doesn't seem to go the colours stays on there for quite a time then it goes to homepage in other words it's stuck on there and doesn't go off
11 Sep 2024 02:54 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jonathanphillip wrote:Yes I know that but it doesn't seem to go the colours stays on there for quite a time then it goes to homepage in other words it's stuck on there and doesn't go off
Can you upload a photo of the issue? i think will help in understanding exactly what you are seeing.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee
11 Sep 2024 07:26 PM
@Jonathanphillip What model of TV do you have?
11 Sep 2024 10:50 PM
sharp ìt seems to stay on there for quite long time then goes off the different colours when you switch on the sky puck
12 Sep 2024 11:15 AM
It seems fine now just takes a lot longer to warm up or start up when switching it on just came on instantly
12 Sep 2024 01:20 PM - last edited: 12 Sep 2024 01:21 PM
@Jonathanphillip what model sharpe TV ... how old is it?
12 Sep 2024 01:30 PM
Don't know that to be honest it's a sharp lcd colour tv @Exiled-in-HH