Why can’t I get sky stream on my new Roku tv

[Nige10]

Just bought a Roku tv and I can't find sky stream I'm not happy.  Do you think I should send the tv back TCL 75 inch.  Or cancel sky.  

[Mark39]

Ypu need a Sky streaming Puck to receive Sky Stream.

[martswain]

@Nige10 Sky Stream is not an app, it is provided through a physical device, the puck, which you connect to the TV with a HDMI cable.

You talk about cancelling Sky so, exactly, what product have you purchased?

[TimmyBGood]

@Nige10 

If you were expecting a Stream app, that's mistaken.  A smart television might have a Now-brand streaming app, and Sky apps for Cinema, Sports and News.

Or are you saying you cannot see the input from a Stream puck?  That would typically be an HDMI issue.

With any new smart television it's best to put the set on an internet connection, get it fully updated, reboot it and only then start attaching HDMI devices.