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This discussion topic has been answered Discussion topic: The Day Of The Jackal In HD (NOT UHD)

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Message posted on ‎03 Nov 2025 05:51 PM

The Day Of The Jackal In HD (NOT UHD)

How do I watch The Day of the Jackal in HD?  
Every time I choose the HD format it brings me back to the UHD format, but I don't have a UHD TV??

 

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Message posted on ‎03 Nov 2025 07:44 PM

Re: The Day Of The Jackal In HD (NOT UHD)

Posted by a Superuser, not a Sky employee. Find out more

Hi @MI_117 

 

On the button where it has Play Serie S1:E1 scroll right to the cog and select all formats. Also check that your default playback settings are set to HD in the settings is set to HD and that your puck output is set to HD.

 

Might be worth also power cycling your puck.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr Answer

Message posted on ‎03 Nov 2025 07:44 PM

Re: The Day Of The Jackal In HD (NOT UHD)

Posted by a Superuser, not a Sky employee. Find out more

Hi @MI_117 

 

On the button where it has Play Serie S1:E1 scroll right to the cog and select all formats. Also check that your default playback settings are set to HD in the settings is set to HD and that your puck output is set to HD.

 

Might be worth also power cycling your puck.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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