19 Aug 2024 10:38 AM
Anybody else having problems finding specific matches (including the end!) on the tennis recordings and catch up on Sky Stream? Tried to watch the end of last night's Sinner v Zverev match in Cincinnati but had to resort to the three minutes highlights which annoyingly gives away the result in the title🤬.
The recording was on my playlist ok but the programme ended before the end of the match. Couldn't find a later recording and the match was not available on the catch up or anywhere else I could find from my playlist or via the Sports>Tennis menus.
Seems a bit shambolic and pit luck if you can find a match and if it reaches the end. Are Sky aware of this?
19 Aug 2024 11:56 AM
@ards wrote:Anybody else having problems finding specific matches (including the end!) on the tennis recordings and catch up on Sky Stream? Tried to watch the end of last night's Sinner v Zverev match in Cincinnati but had to resort to the three minutes highlights which annoyingly gives away the result in the title🤬.
The recording was on my playlist ok but the programme ended before the end of the match. Couldn't find a later recording and the match was not available on the catch up or anywhere else I could find from my playlist or via the Sports>Tennis menus.
Seems a bit shambolic and pit luck if you can find a match and if it reaches the end. Are Sky aware of this?
Incidents such as this have been mentioned on the forum fairly regularly. Sports can be hit and miss when they over-run. Full replays being available after the event is also not always reliable. This can be down to streaming rights rather than being a technical issue.
Worth dropping an email to Viewer Relations at Sky, just so your comments are logged.
Email them at ViewerR@Sky.uk
19 Aug 2024 12:46 PM
...emailed now.