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Discussion topic: Technical fault

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Ash62
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This message was authored by Ash62 This message was authored by: Ash62

Technical fault

‎18 Jun 2024 08:22 PM

Have turned off puck and broadband and back on again all we get is the home page no channels says technical fault try again later Wi-Fi on all other devices is working ok. Ash

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Technical fault

‎18 Jun 2024 09:15 PM

Posted by a Superuser, not a Sky employee. Find out more

@Ash62  How is the puck connected to your hub as this is likely a wifi related issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Ifu03440
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Re: Technical fault

‎18 Jun 2024 10:00 PM

Are you with hypertonic broadband?

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