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Discussion topic: Technical fault

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This message was authored by: Ash62

Message posted on ‎18 Jun 2024 08:22 PM

Technical fault

Have turned off puck and broadband and back on again all we get is the home page no channels says technical fault try again later Wi-Fi on all other devices is working ok. Ash

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎18 Jun 2024 09:15 PM

Re: Technical fault

Posted by a Superuser, not a Sky employee. Find out more

@Ash62  How is the puck connected to your hub as this is likely a wifi related issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Ifu03440

Message posted on ‎18 Jun 2024 10:00 PM

Re: Technical fault

Are you with hypertonic broadband?

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