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Discussion topic: Technical fault when trying to get mainstream tv like bbc

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Stewart12
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Technical fault when trying to get mainstream tv like bbc

‎18 Jun 2024 07:57 PM

Technical fault when trying to get mainstream tv like bbc

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Fothergill1
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Re: Technical fault when trying to get mainstream tv like bbc

‎18 Jun 2024 08:03 PM

Posted by a Superuser, not a Sky employee. Find out more

@Stewart12  Welcome to the forum.

I would try resetting your puck by going into Settings > System Management > Resets & Updates > Restart device (do not do a factory reset).  It takes about 3 minutes to completely reboot. You will have a blank screen for part of the process so don’t panic.

 

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Ifu03440
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Re: Technical fault when trying to get mainstream tv like bbc

‎18 Jun 2024 10:01 PM

@Stewart12  Who is your broadband provider?

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