This discussion topic has been answered Discussion topic: Technical fault

This message was authored by: Atina · ‎16 May 2026

Everything seems to be connected but keep getting 'There is a technical fault. Please try again later' appearing on the screen and channels will not work as this message appears.

This message was authored by: Atina · ‎16 May 2026

Sky stream. Been on the phone to Sky customer services for 46 minutes bless him but it's now working after powering off, reset of everything and changing batteries on remote. Basically we tried everything! Working now through! Thanks for the reply!

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This message was authored by: GD1 · ‎16 May 2026

@Atina This doesn't sound like a Sky Go app related issue, which TV Box does this refer to? Sky Q or Sky Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Atina · ‎16 May 2026

Sky stream. Been on the phone to Sky customer services for 46 minutes bless him but it's now working after powering off, reset of everything and changing batteries on remote. Basically we tried everything! Working now through! Thanks for the reply!

This discussion topic has been answered Discussion topic: Technical fault

Technical fault

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