Discussion topic: 3 pucks acting differently!
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Message posted on 22 Apr 2026 11:27 PM
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3 pucks acting differently!
I have 3 pucks.
1 in the lounge. I watch FBI series on sky witness. I can watch 3-4-5 episodes in full back to back zero interruptions.
i go upstairs to continue on the 2nd puck. And im getting adverts every few minutes and between episodes. That I'm not getting downstairs.
I can't find any settings to solve this.
I pay for add skipping (not that it applies to that much)
but why would it vary in the same
property? Same account. ???
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All Replies
Message posted on 23 Apr 2026 07:09 AM
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Re: 3 pucks acting differently!
For UHD on demand of the Sky owned channels, their are no adverts. the HD same on demand episode version can have adverts and can be skipped using the remote, voice or the on screen ad skip button, if you have ad skip pack on your account.
So, sounds like on your first puck you are viewing the UHD version, on your second puck the HD version.
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Message posted on 08 May 2026 04:51 AM
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Re: 3 pucks acting differently!
Nope I'm setup on uhd on both.
I've checked and mirrored the settings.
If they was different I wouldn't be able to go upstairs and just carry on. It wouldn't load the "continue watching" I'd have to search and load the HD version
Message posted on 15 May 2026 11:53 PM
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Re: 3 pucks acting differently!
This is extremely frustrating. It's making me avoiding using he upstairs tv
both are setup the same, same log ins, bit UHD as default
but I can watch 10 episodes back to back without adverts downstairs. But upstairs Same channel, same show. Adverts relentlessly
Message posted on 16 May 2026 12:33 AM
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Re: 3 pucks acting differently!
As explained there are only adverts on the HD versions, none on UHD. So you must be seeing the HD vesrsion on the second puck.
Message posted on 16 May 2026 08:47 AM
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Re: 3 pucks acting differently!
@danny3434 Have you tried moving the Pucks around to see if the issue stays with a particular Puck.
Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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