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Discussion topic: Technical fault - 7 (33) affecting recordings
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This message was authored by: tahnontour
Message posted on 13 Sep 2026 11:47 PM
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Technical fault - 7 (33) affecting recordings
For the last 2 months many of the programmes we've tried to record have shown this error message. Anyone know what it refers to, and more importantly how to combat it? The recordings always have a lack of signal interruption within them.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Sep 2026 05:47 AM
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Re: Technical fault - 7 (33) affecting recordings
Are you a Sky+ customer ?
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Sep 2026 08:10 AM
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Re: Technical fault - 7 (33) affecting recordings
@tahnontour yes that's a Sky+ box and the fault indicates a hard disk problem.
You could try a Planner Rebuild and if that doesn't help, a full system Reset. This guide explains how.
If neither resolves it, your hard disk is failing, I'm afraid, and you'll need to upgrade either to Sky Q or Stream.
This message was authored by: Annie+UK
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Sep 2026 09:38 AM
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Re: Technical fault - 7 (33) affecting recordings
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