0

Discussion topic: TV keeps freezing and message says Technical problems

Reply
This message was authored by Martin152 This message was authored by: Martin152

TV keeps freezing and message says Technical problems

Only had Sky Broadband and TV fitted last week , and it keeps freezing and message on screen says Technical problems, this is not acceptable after only one week's service ...

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: TV keeps freezing and message says Technical problems

Posted by a Superuser, not a Sky employee. Find out more

@Martin152 on Sky Stream that mesage usually means that the Wifi signal isn't strong enough. Every home is different as the layout, type of construction snd the level of interference varies. If the new Sky hub is on the floor or worse in a cupboard move it so it is out in the open  and above obstructions like radiators. Sky do sell ad-ons to improve wifi and you can buy third party equipment but consider if a simplecethernet cable from the hub to the puvck is not a better option.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion