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Discussion topic: TV behind real time

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This message was authored by: Dan1007

Message posted on ‎27 Apr 2025 05:26 PM

TV behind real time

My sky stream is 45 seconds - 1 minute behind real time. Is there anything I can do to get it back?

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎27 Apr 2025 05:31 PM

Re: TV behind real time

Posted by a Superuser, not a Sky employee. Find out more

@Dan1007  presumably you are watching live sport a lag is to be expected when streaming live sports events 

 

there is a low latency option on the main event channel which hopefully will be rolled out to the other sports channels in the future 


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This message was authored by: Dan1007

Message posted on ‎27 Apr 2025 08:51 PM

Re: TV behind real time

I was yes but even when I watch normal tv my tv is 45 seconds behind my brother in laws Sky!

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This message was authored by: GD1

Message posted on ‎27 Apr 2025 09:05 PM

Re: TV behind real time

Posted by a Superuser, not a Sky employee. Find out more
@Dan1007 wrote:

I was yes but even when I watch normal tv my tv is 45 seconds behind my brother in laws Sky!

As explained streaming will always have  delay compared to satellite delivered channels.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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