TNT Sport migration to HBO Max

[John+S+L]

Hi everyone.. just logged on this morning and tnt sports all working through hbo max app.... hopefully all sorted for all you guys as well?

[Brill+Gill]

Hi @dean491, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[PJP9]

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@John+S+L wrote:

Hi everyone.. just logged on this morning and tnt sports all working through hbo max app.... hopefully all sorted for all you guys as well?

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Yes  it's all unlocked now which is good, naturally the subscription will be reduced by 2 pounds to compensate for the missing days. I won't hold my breath.

[CA41]

Can I ask if anyone knows if you can get motogp or world superbikes in uhd on tnt sports? As far as I can see the only tnt sports channel is ultimate and that only seems to play football and I can't see where the ultimate channel is located in the app! Know I have it as i searched the game you said

[Rostron]

Just activated and see TNT ultimate rugby which I think is in 4K but only Strreo PCM

Is there a setting I need to change

[trevforum]

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@Rostron wrote:

Just activated and see TNT ultimate rugby which I think is in 4K but only Strreo PCM

Is there a setting I need to change

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I'm watching the Gloucester match on HBO TNT Ultimate and getting Dolby Atmos.  Have you checked your sound settings?  

[Rostron]

I get TNT Ultimate in Dolby Atmos on Sky, but on HBO it's still Stereo PCM. 
Whrre do I change sound settings on HBO 

[Rostron]

I am on the free HBO subscription which only does not allow Dolby Atmos. Does this make a difference even if I subscribe to TNT sports via Sky and get Dolby Atmos on my sky box

[Rostron]

I have just used the HBO MAX app on my Samsung TV and get Dolby Atmos on the Ultimate channel. 
I still cannot get Dolby Atmos using the SKY Q  HBO MAX.  app. But that isn't a problem now. 
I still get Dolby Atmos using the SKY Q TV GUIDE 

[Dino7]

For TNT Sports subscribers via EE mobile add-on you need to activate using this link

ee.co.uk/TNTSports Then confirm in HBO Max. App.   All now sorted thanks to Darren at EE community support 👍👍

[MrsEssBee]

I get free TNT sports through EE too - but the Sky account is in my hisband's name. Stupidly I entered his details into the HBO set up... and then went round in circles trying to link the TNT Sports thing.... and then I found this thread.  

I went back to the initial screen on Sky and through to HBO Max - entered my email address - it let me register anotehr account and hey presto, there is TNT sports and it loads straight away. 

So, whatever your email address for Sky, register with HBO Max with the email you used for TNT Sports access before (so presumably the one you used for Discovery+.  Hope this helps someone and prevents a few hours of frustration! 

[arthur64]

MrsEssBee

I am in the same boat and pretty much given up on linking the 2 accounts together. Have tried Sky and HBO and they both say contact the other. I can sign in on the Sky HBO app with both accounts (different email addresses ) one has HBO Basic with ads, the other has TNT Sports, so the only way to currently watch all programmes i am entitled to is to kepp logging in to the correct account manually, and its a right PITA. Neither Sky or HBO have come up with a solution in 3 days so not really holding out for a solution now. Yes, it was my fault at activation stage to not using my old Discovery+ email address, I realise that, but you would think there would be a simple way to link 2 accounts together, but it appears there isnt. I asked Sky if they could deactivate the HBO App so i can start again but said thats not possible and HBO stated the samew thing. Ive also tried to change the email address of one of the accounts but that doesnt work either. Anyone have any ideas? 

MrsdEssBee can you explain exactly how you got around the issue.

Thanks

[Barry+Mc+Kelvey]

Hi @arthur64 

I'm in the same boat as you 😞 @MrsEssBee Please explain how you go around this issue 🙂

Thanks in Advance 

Barry 🙂

[MrsEssBee]

The solution (which worked for me) is from this thread and summarised in my post. 

On SkyQ - opened up HBO Max initial screen.

Entered my email (despite already having registered my husband's email as his is the one Sky use)  -used the email I used for Discovery + and also my account with EE

scanned the QR code

Enteted  the code that came up

Then it came up that I was registererd -- and, when selecting TNT sports it loaded.
so basically got 2 HBO accounts -one linked to husband's email, no TNT sports and one linked to my email with TNT sports. To be fair it was just the same as registering with Discovery+.

Whatever your email address for Sky, when registering with HBO Max use with the email you used for TNT Sports access before

[DaveDrizen]

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@Neil+Ross wrote:

I have Sky Q and TNT Sports via BT/EE. Sky announced the HBO Max free and I signed up with ny Sky email. Went to watch TNT sports on the 410 channel and all appeared OK until I pressed the red button and was taken to HBO Max. Guess what - no TNT Sport in the App. 
Worked out I have now got 2 HBO accounts - one with free Sky offer that does not include TNT sports and one with TNT sports without HBO.

What a nightmare, Does anyone know if there is a way to combine into one account with Sky HBO and TNT sports?

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Yes if you can change your BT/EE login details to be the same as your Sky login, if you can do that when you log in you will have both though they are separate accounts.