Synching Sky Stream remote to control Amazon Fire TV

[mnewm]

Just switched from Sky Q to Sky Stream. I am unable to link the new Sky remote control to turn to on/off and amend the volume. Any suggestions?

[Ellie_TV]

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@mnewm wrote:

Just switched from Sky Q to Sky Stream. I am unable to link the new Sky remote control to turn to on/off and amend the volume. Any suggestions?

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Is your TV one of the Amazon Omni QLED sets or is it manufactured by another brand and uses the FireTV OS? 

[mnewm]

I believe it is an Amazon branded unit

[Scottyboy999 · Accepted solution]

Hi i have recently had this problem, i then put the manufacturer as JVC and it worked on the 2 or 3rd attempt. Hope this helps. 

[mnewm]

@Scottyboy999 Worked a treat - albeit after 14 attempts x