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This discussion topic has been answered Discussion topic: Switching on Sky Stream

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Avatar for AndyM5
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Message posted on ‎03 Feb 2025 05:47 PM

Switching on Sky Stream

Hi, I have a new small LG 32" tv in the bedroom connected to a puck but when switched on it defaults to the LG interface, I then have to navigate to the hdmi 1 icon to get the stream interface. Any ideas on how I van just get the stream to be the default interface?

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Message posted on ‎03 Feb 2025 06:15 PM

Re: Switching on Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @AndyM5 

 

Yes. When the puck is on standby home should wake the puck and in turn your TV. To turn off long press the power button.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr

Message posted on ‎03 Feb 2025 05:52 PM

Re: Switching on Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @AndyM5 

 

Look for a setting in your TVs menu around CEC control. If enabled this should allow the puck to wake the TV up and set it to the correct output.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: AndyM5

Message posted on ‎03 Feb 2025 06:05 PM

Re: Switching on Sky Stream

Thanks Mikr,

  • I've found & enabled it on the LG settings & it seems to have worked albeit to turn the tv on I have to press the home button on the sky remote to get the sky interface, is this the correct way ?
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This message was authored by: mikealanr Answer

Message posted on ‎03 Feb 2025 06:15 PM

Re: Switching on Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @AndyM5 

 

Yes. When the puck is on standby home should wake the puck and in turn your TV. To turn off long press the power button.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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