Switching back to Sky Q from Stream

[GD15]

I've been with sky stream/ Glass for 2 years now.  Want to switch back to sky q. Will hold onto sky glass tv but prefer sky q platform.  The recording/ playlist issue with the glass is just to problematic.  The wife is constantly complaining about it.  Rang sky today and it's no problem to switch back to Q platform on glass TV they say,  however they would have to cancel stream immediately over phone and I'd have to wait god knows how long to have engineer reinstall the Q. Obvious issue is i would be without any tv service in between!! Has anyone else encountered this please and any advice would be appreciated.  Thanks 

[Mister_Dalek]

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@GD15 wrote:

I've been with sky stream/ Glass for 2 years now.  Want to switch back to sky q. Will hold onto sky glass tv but prefer sky q platform.  The recording/ playlist issue with the glass is just to problematic.  The wife is constantly complaining about it.  Rang sky today and it's no problem to switch back to Q platform on glass TV they say,  however they would have to cancel stream immediately over phone and I'd have to wait god knows how long to have engineer reinstall the Q. Obvious issue is i would be without any tv service in between!! Has anyone else encountered this please and any advice would be appreciated.  Thanks 

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What you were told is correct. It's the only way Sky's systems allow the switch to Q from Stream to take effect. 

They won't let you have both Q & Stream at the same time but you can't order Q until Stream is deactivated. 

If you still have the Sky Q cabling in place from when you had Q before can they not just courier you a new box to install yourself? 

[Jporch316]

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@GD15 wrote:

I've been with sky stream/ Glass for 2 years now.  Want to switch back to sky q. Will hold onto sky glass tv but prefer sky q platform.  The recording/ playlist issue with the glass is just to problematic.  The wife is constantly complaining about it.  Rang sky today and it's no problem to switch back to Q platform on glass TV they say,  however they would have to cancel stream immediately over phone and I'd have to wait god knows how long to have engineer reinstall the Q. Obvious issue is i would be without any tv service in between!! Has anyone else encountered this please and any advice would be appreciated.  Thanks 

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The hdmi ports and apps on the tv should still work without a subscription 

if you have an external aerial you could plug that in to the glass and watch free to view channels (you would need to cut the internet connection to glass for this to activate )

you could also add a firestick or other streaming device in the interim 

[Exiled-in-HH]

If you need temporary access to Sky content you could subscribe to NOWTV🤔

You can cancel renewal with 7 days notice one month at a time😉

[GD15]

Yep cabling still in place,  thanks for tip 👍 

[Jporch316]

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@GD15 wrote:

Yep cabling still in place,  thanks for tip 👍 

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Depending on what you have agreed with sky then your sky go app may also work

[Jason+Golding]

@Exiled-in-HH @You must be on a decent level of commission with Now tv 🙄

[Jporch316]

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@Jason+Golding wrote:

@Exiled-in-HH @You must be on a decent level of commission with Now tv 🙄

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😂 makes a change from all the Apple posts ......

[Exiled-in-HH]

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@Jason+Golding wrote:

@Exiled-in-HH @You must be on a decent level of commission with Now tv 🙄

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A bit of extra revenue for Sky😂🤣😂 from a good Sky service😉

[Exiled-in-HH]

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@Jporch316 wrote:

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@Jason+Golding wrote:

@Exiled-in-HH @You must be on a decent level of commission with Now tv 🙄

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😂makes a change from all the Apple posts ......

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I only agree with what others post or highlight the difference between Apple TV and Apple TV+😉

[MrKieranb]

Good luck I've just switched from Stream back to Sky Q they had to cancel Stream With immediate effect and I had to return and wait a few weeks for a engineer but it is possible I'm now running on Sky Q happy days!

[MrKieranb]

They give you Sky Go Full package via Xbox and playstation and mobile devices tablets till the Sky Q gets installed as recently I've switched also and they gave me Sky Go till install happened so I could watch via my gaming console