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Discussion topic: Switching back to Sky Q from Stream

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This message was authored by GD15 This message was authored by: GD15

Switching back to Sky Q from Stream

I've been with sky stream/ Glass for 2 years now.  Want to switch back to sky q. Will hold onto sky glass tv but prefer sky q platform.  The recording/ playlist issue with the glass is just to problematic.  The wife is constantly complaining about it.  Rang sky today and it's no problem to switch back to Q platform on glass TV they say,  however they would have to cancel stream immediately over phone and I'd have to wait god knows how long to have engineer reinstall the Q. Obvious issue is i would be without any tv service in between!! Has anyone else encountered this please and any advice would be appreciated.  Thanks 

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This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Switching back to Sky Q from Stream


@GD15 wrote:

I've been with sky stream/ Glass for 2 years now.  Want to switch back to sky q. Will hold onto sky glass tv but prefer sky q platform.  The recording/ playlist issue with the glass is just to problematic.  The wife is constantly complaining about it.  Rang sky today and it's no problem to switch back to Q platform on glass TV they say,  however they would have to cancel stream immediately over phone and I'd have to wait god knows how long to have engineer reinstall the Q. Obvious issue is i would be without any tv service in between!! Has anyone else encountered this please and any advice would be appreciated.  Thanks 


What you were told is correct. It's the only way Sky's systems allow the switch to Q from Stream to take effect. 

They won't let you have both Q & Stream at the same time but you can't order Q until Stream is deactivated. 

If you still have the Sky Q cabling in place from when you had Q before can they not just courier you a new box to install yourself? 

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Switching back to Sky Q from Stream

Posted by a Superuser, not a Sky employee. Find out more

@GD15 wrote:

I've been with sky stream/ Glass for 2 years now.  Want to switch back to sky q. Will hold onto sky glass tv but prefer sky q platform.  The recording/ playlist issue with the glass is just to problematic.  The wife is constantly complaining about it.  Rang sky today and it's no problem to switch back to Q platform on glass TV they say,  however they would have to cancel stream immediately over phone and I'd have to wait god knows how long to have engineer reinstall the Q. Obvious issue is i would be without any tv service in between!! Has anyone else encountered this please and any advice would be appreciated.  Thanks 


The hdmi ports and apps on the tv should still work without a subscription 

 

if you have an external aerial you could plug that in to the glass and watch free to view channels (you would need to cut the internet connection to glass for this to activate )

 

you could also add a firestick or other streaming device in the interim 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Switching back to Sky Q from Stream

If you need temporary access to Sky content you could subscribe to NOWTV🤔

 

You can cancel renewal with 7 days notice one month at a time😉

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GD15
Topic Author
This message was authored by GD15 This message was authored by: GD15

Re: Switching back to Sky Q from Stream

Yep cabling still in place,  thanks for tip 👍 

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Switching back to Sky Q from Stream

Posted by a Superuser, not a Sky employee. Find out more

@GD15 wrote:

Yep cabling still in place,  thanks for tip 👍 


Depending on what you have agreed with sky then your sky go app may also work

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: Switching back to Sky Q from Stream

@Exiled-in-HH @You must be on a decent level of commission with Now tv 🙄

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick Roku 4K Google Chromecast
This message was authored by Jporch316 This message was authored by: Jporch316

Re: Switching back to Sky Q from Stream

Posted by a Superuser, not a Sky employee. Find out more

@Jason+Golding wrote:

@Exiled-in-HH @You must be on a decent level of commission with Now tv 🙄


😂 makes a change from all the Apple posts ......

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Switching back to Sky Q from Stream


@Jason+Golding wrote:

@Exiled-in-HH @You must be on a decent level of commission with Now tv 🙄


A bit of extra revenue for Sky😂🤣😂 from a good Sky service😉

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Switching back to Sky Q from Stream


@Jporch316 wrote:

@Jason+Golding wrote:

@Exiled-in-HH @You must be on a decent level of commission with Now tv 🙄


😂makes a change from all the Apple posts ......


I only agree with what others post or highlight the difference between Apple TV and Apple TV+😉

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This message was authored by MrKieranb This message was authored by: MrKieranb

Re: Switching back to Sky Q from Stream

Good luck I've just switched from Stream back to Sky Q they had to cancel Stream With immediate effect and I had to return and wait a few weeks for a engineer but it is possible I'm now running on Sky Q happy days!

This message was authored by MrKieranb This message was authored by: MrKieranb

Re: Switching back to Sky Q from Stream

They give you Sky Go Full package via Xbox and playstation and mobile devices tablets till the Sky Q gets installed as recently I've switched also and they gave me Sky Go till install happened so I could watch via my gaming console 

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