Discussion topic: Swapping contract

This message was authored by: Spire1958 · ‎10 Oct 2025

I have just got Sky Stream which I took out on a 31 rolling contract. I was worried that my wife wouldn't be able to get on with a new way of accessing the channels. We had previously been on sky+ for years. If all seems well will I be able to sign up for a 24 month contract to get a better price ? Rolling contract is £18 as opposed to £15 for the 24 months one.

This message was authored by: MarkGoldsmith · ‎10 Oct 2025

You shouldn't have an issue switching from a monthly rolling contract to a 24 month one. Sky obviously prefer customers on the 24 month one as it provides a guarantee income for them over that period.

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This message was authored by: BenJoBanjo · ‎11 Oct 2025

@MarkGoldsmith wrote:
You shouldn't have an issue switching from a monthly rolling contract to a 24 month one. Sky obviously prefer customers on the 24 month one as it provides a guarantee income for them over that period.

But they will release any customer from a long term contract if the service cannot be adequately received due to network issues outwith Sky's control.

Discussion topic: Swapping contract

Swapping contract

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