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Discussion topic: Constant issues

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This message was authored by: CGMFFG

Message posted on ‎08 Oct 2025 08:31 PM

Constant issues

For some reason over the last month I have had issue after issue with Stream. 
Not had an issue before but now nearly everyday the tv guide is missing or the please wait programme is loading message. I spend more time resetting the pluck than I do watching it.

Absolutely nothing to do with internet speed as that is running in excess of 500 mbps. 
I am at the point of just cancelling and switching to another provider as we are out of contract. 

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This message was authored by: mikealanr

Message posted on ‎08 Oct 2025 09:45 PM

Re: Constant issues

Posted by a Superuser, not a Sky employee. Find out more

Hi @CGMFFG 

 

There was an outage skys side and a number of threads on the community re this. Service seems to have been restored for some users, but it may be intermittent.

 

MikeAlanR

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: CGMFFG

Message posted on ‎08 Oct 2025 11:50 PM

Re: Constant issues

This has been happening over a few weeks? 

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