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Discussion topic: Sudden problem with sky tv

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Avatar for Daveshott1958
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This message was authored by: Daveshott1958

Message posted on ‎22 Jul 2025 07:16 AM

Sudden problem with sky tv

So the tv is on the guide listings are working and moving along with the remote control but once selecting a channel nothing happens ? The remote lets me navigate, seems strange to me , however yesterday we had a deluge of rain . What can this problem be ? Please

 

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎22 Jul 2025 08:49 AM

Re: Sudden problem with sky tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @Daveshott1958 

 

What TV service have you got? Rain could affect you if you have a satellite dish and use Sky Q. However you have posted in Sky Stream board. Which is delivered by broadband.

 

Have you tried powering off at the mains for a few minutes to see if normal functioning is resumed?

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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