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Discussion topic: Stuck on Ativating the sky stream puk

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This message was authored by: Mike469

Stuck on Ativating the sky stream puk

Stream Puk on the page which i am on it gives a code number and a address in link this number for account purposes

it gives address as https://sky.com/activate I have entered it in the answer I got that  page is restricted so I cannot press

with using the puk .  

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This message was authored by: lettice

Re: Stuck on Ativating the sky stream puk

Posted by a Superuser, not a Sky employee. Find out more

@Mike469 

 

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.

Note: Escalation conversations automatically close if there is no response within 48 hours.
More about an escalation here;
https://helpforum.sky.com/t5/Did-you-know/My-post-has-been-escalated/ba-p/3711147#M1014

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Jason-

Re: Stuck on Ativating the sky stream puk

Posted by a Sky employee

Hey @lettice, thanks for making us aware of @Mike469's issue activating their Sky Stream Puck. I'll send them an invite now and we can help get things working 👍🏻

Thanks, Jason-

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