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Discussion topic: Struggling with streaming Puck

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Avatar for Mandi25-
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This message was authored by: Mandi25-

Message posted on ‎28 Jul 2025 04:48 PM

Struggling with streaming Puck

The broad band was activated on the 22nd but my streaming Puck is not available
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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎28 Jul 2025 05:24 PM

Re: Struggling with streaming Puck

Posted by a Superuser, not a Sky employee. Find out more

By not available do you mean not arrived?

 

What does the tracking say in your Sky My Sky account.

 

Use the MySky app tracking or 

Sign in via a web browser to see Order Tracking with your Sky iD

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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