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Discussion topic: Streem not working

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Avatar for Lisa1313
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This message was authored by: Lisa1313

Message posted on ‎02 Aug 2024 09:43 PM

Streem not working

Sky streen not working saying there is a technical fault

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Avatar for Tomi2
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This message was authored by: Tomi2

Message posted on ‎02 Aug 2024 09:57 PM - last edited: ‎05 Aug 2024 11:57 AM by Staff

Every day the same, there is no internet, what a **bleep** this sky is

Every day the same, there is no internet, (Removed)

 

Moderator note: inappropriate language

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This message was authored by: Chrisee

Message posted on ‎03 Aug 2024 07:00 AM

Re: Streem not working

Posted by a Superuser, not a Sky employee. Find out more

@Lisa1313 Stream will only work if it is connected to the internet first check the lights on your Sky hub see https://www.sky.com/help/articles/hub-lights-explained-internet-off

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on ‎03 Aug 2024 07:16 AM

Re: Streem not working

I have had the same.

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This message was authored by: Fothergill1

Message posted on ‎05 Aug 2024 11:24 PM

Re: Every day the same, there is no internet, what a **bleep** this sky is

Posted by a Superuser, not a Sky employee. Find out more

@Tomi2  Go into the settings > Start up & Standby menu and make sure Networked Standby mode is turned ON and this will stop your puck losing the network connection when it goes into standby.  Whilst there I would also turn off overnight power saving.

 

 

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