Hi @Chris3105
Your not talking to Sky we are fellow subscribers. You have tried pretty much everything we would suggest. The only other odd thing to try is twist your remote slightly like you were wringing out a dishcloth, this may bring it back to life.
If this doesn't work and as your puck is rented (depending when you subscribed) You can call Sky for a replacement or you can fill this online form in: https://www.sky.com/help/forms/streaming-tv-remote
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
