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Discussion topic: Streaming box

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Avatar for Lyndseylou13
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This message was authored by: Lyndseylou13

Message posted on ‎13 Dec 2025 10:41 PM

Streaming box

Hi, Im having issues with my streaming box and the tv not working properly. Its been like this for 2 weeks now. We have tried re setting it and multiple things, Internet is fine and all the other tvs work so maybe we need a new box? Thanks Lyndsey
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎14 Dec 2025 07:41 AM

Re: Streaming box

Posted by a Superuser, not a Sky employee. Find out more

@Lyndseylou13 what faults are you getting? Have you checked the network settings are showing any issues with the wifi connection. It is unsafe to assumevthat because other devicesxarecworking well thst the puck is getting a good wifi connection.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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