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Discussion topic: Stream Puck errors connected by Ethernet Plug

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This message was authored by: Scottydog76

Stream Puck errors connected by Ethernet Plug

Had the dreaded technical error blue screen message via a puck connected via an Ethernet plug socket.

 

Other pucks all working but are wi-fi connected? Unplugged it and connected via wi-fi and it worked.

 

Has anybody experienced an issue using an Ethernet plug via electric sockets? Been totally fine up to today???

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This message was authored by: Exiled-in-HH

Re: Stream Puck errors connected by Ethernet Plug

Have you checked the Ethernet link using a different device?

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This message was authored by: Chrisee

Re: Stream Puck errors connected by Ethernet Plug

Posted by a Superuser, not a Sky employee. Find out more

@Scottydog76 Powerline networking which is what I assume you are referring to can have bad days and the adaptation can lose connection. Where muine do poweriing down both adapters restarting to one connected to the router and once thst is working then restart yge one near your puck. 

Sometimes you may also need to unplug them from the socket and then plug them in again which should clean the connection surface.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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