3

Discussion topic: Spinning circle

Reply
This message was authored by Cooper+D This message was authored by: Cooper+D

Spinning circle

Each day when I switch stream on I get a spinning circle in the bottom left hand corner of the tv with a message saying please wait, but nothing happens. If I switch the stream box off and then back on everything works as it should. Anyone any idea why this happens. Thanks.

All my opinions are my own.

Best Answers
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Spinning circle

Posted by a Superuser, not a Sky employee. Find out more

In the settings make sure Networked Standby Mode is ON and Overnight Powersaving Mode is OFF.

 

This should prevent the stream puck from disconnecting from your network when it's in standby. It can take a while for the network to "wake up" when the puck is turned on.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

View this Answer within the discussion

Reply

All Replies

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Spinning circle

Posted by a Superuser, not a Sky employee. Find out more

In the settings make sure Networked Standby Mode is ON and Overnight Powersaving Mode is OFF.

 

This should prevent the stream puck from disconnecting from your network when it's in standby. It can take a while for the network to "wake up" when the puck is turned on.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

Cooper+D
Topic Author
This message was authored by Cooper+D This message was authored by: Cooper+D

Re: Spinning circle

@MarkGoldsmith thanks, I'll give that a try and see how I get on.

All my opinions are my own.
Cooper+D
Topic Author
This message was authored by Cooper+D This message was authored by: Cooper+D

Re: Spinning circle

@MarkGoldsmith that worked, thanks.

All my opinions are my own.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion