This discussion topic has been answered Discussion topic: Sound on Sky puck
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Message posted on 12 Sep 2025 09:38 AM
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I have 3 sky pucks - two generally work OK but the other has issues as when I turn TV on there is no sound - to rectify this I need to change channels until it then starts to kick in audio - I can then get sound from all channels.
Is there something I need to set up differently??
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Message posted on 12 Sep 2025 10:15 AM
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Have you checked the audio output settings on the puck? If you're connecting the puck just to a TV without any soundbar or surround sound kit attached then set it to PCM instead of Auto. That may help.
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Message posted on 12 Sep 2025 10:15 AM
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Have you checked the audio output settings on the puck? If you're connecting the puck just to a TV without any soundbar or surround sound kit attached then set it to PCM instead of Auto. That may help.
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