Sound dropouts

[billybobb]

Before i phone sky, again, since the software update this morning i'm getting new  random sound dropouts for 20-30 seconds at a time - anyone else ? or has my puck finally given up!

thanks in advance 

[MarkGoldsmith]

---

@billybobb wrote:

Before i phone sky, again, since the software update this morning i'm getting new  random sound dropouts for 20-30 seconds at a time - anyone else ? or has my puck finally given up!

thanks in advance 

---

I've not experienced that so far. Since receiving the update have you rebooted your puck?

[billybobb]

yup tried that - and rebooted the sound bar and tv etc - tried shifting it from DD plus to pass through and all other options - no joy comes back on when it feels like it.

i think it's coincidentally gone faulty ? 

im losing patience rapidly 

[PaulC18]

For what's it's worth I'm on PCM audio and today I've experienced this random audio drop out while watching Sky News. Soft reboot via settings menu and power cycle by removing the power have not fixed this issue.  

[billybobb]

I also meant to say thank you for replying - apols 

[MarkGoldsmith]

---

@billybobb wrote:

yup tried that - and rebooted the sound bar and tv etc - tried shifting it from DD plus to pass through and all other options - no joy comes back on when it feels like it.

i think it's coincidentally gone faulty ? 

im losing patience rapidly 

---

Its quite possible its a new bug with the latest version, which isn't affecting everyone.