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Discussion topic: Sly stream and Netflix not working

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Shelbidownes
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This message was authored by Shelbidownes This message was authored by: Shelbidownes

Sly stream and Netflix not working

‎04 Aug 2024 11:17 AM

Normal TV is not loading and Netflix comes up with a code, I have tried updating the apps turning off and rebooting and it still doesn't work

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Sly stream and Netflix not working

‎04 Aug 2024 11:22 AM

Posted by a Superuser, not a Sky employee. Find out more

@Shelbidownes  How is the puck connecting to your router?

 

Have you tried ethernet between the hub & puck?

 

Is your broadband service up & runnong?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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