02 Aug 2024 12:48 PM
I have a Q box but contract coming to an end . Can I still record and download programmes with Stream .
02 Aug 2024 12:54 PM
Posted by a Superuser, not a Sky employee. Find out more@Anonymous
Not in the same way, because Stream pucks do not have hardware drives.
02 Aug 2024 01:05 PM
Seems to be many issues with stream if this site is anything to go by . Never had any problems with Q .
02 Aug 2024 01:08 PM
Posted by a Superuser, not a Sky employee. Find out moreEverything is streamed, so you can access content providing it is available on a catch-up/on-demand app that is either free or you subscribe to.
Some content Sky does record to their servers but that depends on the programme/sport/film and if they have the legal agreement in place to take the cloud recording. Even cloud recordings may be available for a limited period of time. I've seen some sporting events where Sky only have the rights to keep a cloud recording for 48 hours after the broadcast has ended.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee
02 Aug 2024 01:10 PM
Posted by a Superuser, not a Sky employee. Find out more
@Anonymous wrote:Seems to be many issues with stream if this site is anything to go by . Never had any problems with Q .
Typically the issues tend to stem from people who have unstable WiFi networks and who don't typically understand why WiFi networks may have interference and why that may not affect smart phones and tablets but would the Sky streaming platform.
Also worth pointing out that as this forum is typically for people suffering issues you will always see more negative comments for a service than positive on here.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee
02 Aug 2024 01:44 PM
@Anonymous wrote:Seems to be many issues with stream if this site is anything to go by . Never had any problems with Q .
Both Q & Stream can work well but Stream requires more input from the customer.
Sky Q is easier to keep stable, particularly just with one Q box. If the box works, the dish is pointed in the right direction & the cabling is solid then it'll work well.
Sky Stream requires a constant fast and stable broadband connection, a connection which will vary in every household depending on ISP, speed received, WiFi interference, bandwidth, number of users, etc. It requires more care to be taken on the part of the customer to ensure the broadband network is sufficient & stable enough to allow the product to function effectively.
02 Aug 2024 01:59 PM - last edited: 02 Aug 2024 02:07 PM
Posted by a Superuser, not a Sky employee. Find out more
@Anonymous wrote:
Never had any problems with Q .
Presumably you weren't using Q at launch in early 2016.
From about the seventh firmware revision it got to be reasonably stable...
02 Aug 2024 02:01 PM
February 2023
02 Aug 2024 02:08 PM
Posted by a Superuser, not a Sky employee. Find out more
@Anonymous wrote:
February 2023
That would be about the 25th firmware release ; )
02 Aug 2024 02:15 PM
Like it or not Streaming is the future and Q will be consigned to history.
Stream is not perfect but it will be here to stay, Glass on the other hand I suspect will eventually quietly slip away.
If switching Q to stream you really need to do your homework to judge if it is the right product for you. I was an early adopter of stream and visited Sky stores asked lots of questions here but at the end of the day it wasn't for me and I returned it.
I'm sure it is more stable now but there are so many other streaming options out there too.
02 Aug 2024 02:52 PM
Posted by a Superuser, not a Sky employee. Find out moreAs per the advice above, one of the most important factors is re good bandwidth within your household.
As mentioned also, do your homework, search on here for some customer 'moves to Stream', from the likes of Sky Q
Have a good read also of the Sky help articles and videos on here for Sky Stream, basically the setup/using and FAQ ones;
https://www.sky.com/help/home/sky-tv/sky-tv-stream
Here is my journey to Stream from Sky Q, I have not had any regrets and would certainly not now go back;
https://helpforum.sky.com/t5/Sky-Stream/My-good-journey-to-Sky-Stream-from-Sky-Q/td-p/4590648
02 Aug 2024 05:07 PM
@Anonymous wrote:Seems to be many issues with stream if this site is anything to go by . Never had any problems with Q .
Have you visited the Sky Q discussion area🤔
02 Aug 2024 05:52 PM
I have SkyQ at the moment and it is linked to the Sky Soundbox rather than via the generally poorer tv audio. Can the Soundbox still be linked up to Stream? Thanks.
02 Aug 2024 06:02 PM - last edited: 02 Aug 2024 06:03 PM
@Anonymous wrote:I have a Q box but contract coming to an end . Can I still record and download programmes with Stream .
@Stephen+Mourton Some aspects of Soundbox functionality, sound modes, are linked to Sky Q ... they will not be available😟
02 Aug 2024 06:14 PM
Posted by a Superuser, not a Sky employee. Find out more
@Stephen+Mourton wrote:I have SkyQ at the moment and it is linked to the Sky Soundbox rather than via the generally poorer tv audio. Can the Soundbox still be linked up to Stream? Thanks.
Whilst you will not be able to access the Sky Q specific sound modes via HDMI, you can connect the Soundbox to the TV optical out and use it that way.